At Hamburg Medical Equipment Trading LLC, we are committed to providing the highest quality medical devices and equipment to healthcare professionals around the world.
Founded in 2020, Our company has a long history of innovation and excellence in the medical technology industry. We have developed a reputation for producing state-of-the-art medical equipment that is reliable, efficient, and easy to use.
ALL IN ONE HEALTHCARE MARKET PLACE
Empowering healthcare professionals with top-quality medical equipment and supplies
Welcome to
HAMBURG MEDICAL TRADING LLC
ABOUT US
OUR EXPERTISE
OUR SERVICES
We offer a wide range of services to support our customers. These services includes installation and training, ongoing maintenance and repairs, and technical support.
Installation And Setup
When a customer purchases medical equipment, The company may offer to install and set up the equipment in the customer’s facility. This can include physically installing the equipment, connecting it to power and other utilities, and ensuring that it is properly configured and ready for use.
Training
The company also provide training to the customer’s staff on how to use the equipment. Resources to help customer service teams effectively assist and support customers, including troubleshooting guides, FAQs, and best practices for handling customer inquiries and complaints.
Technical Support
Medical equipment can be complex, and users may sometimes need help troubleshooting issues or understanding how to use certain features. We offer technical support to customers to help them resolve any problems they encounter with their equipment. This could include phone or online support, as well as on-site visits if necessary.
Planned Preventive Maintenance (PPM)
Planned Preventative Maintenance schedules minimize the downtime of equipment by spotting potential failures in the equipment as early as possible. Continued Maintenance Contracts are made simpler to oversee by utilizing PPM Schedules to plan out the frequency of servicing of medical equipment.
Maintenance & Repairs
Medical equipment requires regular maintenance and servicing to ensure that it continues to function properly. We offer maintenance and repair services to its customers to help them keep their equipment in good working order. This can include regular check-ups and servicing, as well as repairs when needed.
Electrical Safety Test (EST)
Ensuring patient and operator safety with our portable test solutions. It is crucial that medical equipment is electrically safe for patients and users in a healthcare environment. Biomedical safety testing is paramount at Rigel and our portable, lightweight electrical safety analyzers are fast and accurate; conforming to international and local safety standards.
OUR VALUES
We aim to become the leading provider of medical equipment in the world, offering the most innovative and advanced technology to healthcare professionals.
We are determined to improve patient outcomes and save lives through the development and deployment of cutting-edge medical technology.
We will provide exceptional customer service and support to all of our customers, helping them to succeed in their work and achieve their goals.
We focus to foster a culture of innovation and continuous improvement within our organization, encouraging our team members to develop and share new ideas and solutions.
